Community Moderator
Uphold community harmony and maintain safe, positive discussions across our Discord and forums.
Role Overview
Community Moderators are the frontline guardians of Project Eclipse social platforms. You ensure our Discord server remains a clean, welcoming, and compliant space where players can socialize, ask questions, and share content in line with our community guidelines.
Key Responsibilities (What You Will Do)
- ◆ Monitor Discord text and voice channels for toxic behavior, hate speech, spam, and rule infractions.
- ◆ Assist community members with basic server navigation, role assignments, and general queries.
- ◆ De-escalate arguments and player disputes with impartiality and emotional maturity.
- ◆ Issue formal warnings, timeouts, and temporary bans following our standard staff matrix.
- ◆ Report recurring server issues, bug reports, and suspicious player activities to senior administration.
What We Are Looking For (Requirements)
- ✔ Minimum age of 16 years old.
- ✔ Active Discord account with 2-Factor Authentication enabled.
- ✔ Clean disciplinary record on Project Eclipse.
- ✔ Fluent written English and excellent interpersonal communication.
- ✔ Minimum of 10-15 active hours per week dedicated to community moderation.
- ✔ A calm, unbiased attitude when resolving player tensions.
Application & Selection Process
1
Online Application
Fill out our structured application form with your experience, scenario responses, and background.
2
Staff Claim & Direct Messaging
A senior staff member claims your application. You can view updates and reply directly in My Applications.
3
Voice Interview & Trial Onboarding
Successful applicants are invited to a Discord voice sit-down followed by hands-on staff or developer onboarding.